Letís start planning!

To begin:

Just pick up the phone or shoot over an email and we can get started planning your holiday.
I can better address your questions and concerns if I have some basic information to start with.
Then, if need be, we can set up a time to meet.

Step 1

So before you contact me, here are some things to consider during your first planning stages:
What dates do you want to travel, are they flexible and if so how flexible?
How much money are you prepared to spend?
Why are you traveling Ė wedding or reunion? vacation? conference?
Will you be traveling with children?
What type of things do you like to do? Adventure, food and wine, water sports, animals etc.
These are the things I will ask you so that I can start to work on your booking.

Step 2 Just the FActs

Once we get the facts down, I will start by giving you an outline or rough draft that incorporates your ideas. I try and make travel as seamless as possible, with no backtracking or wasting time and money. This is like a jigsaw puzzle made up of transportation schedules, distances, accommodation types, tours, transfers etc.

Step 3 Deposit

After we settle on a routing and itinerary, I will get a quote. Using US based wholesalers that negotiate rates on volume; I will give you an estimate of cost. Nothing will be confirmed at that point. If, after your review, you wish to go ahead a nonrefundable deposit will be do at that time. This starts the booking process. Once everything is confirmed your balance will be due 60 days prior to your departure. There are sometimes exceptions to this. Often over peak travel times, additional deposits or full payment may be due to a provider. Airplane reservations almost always have to be paid for right away. Insurance should be paid for at time of deposit to cover any pre-existing conditions. At the time your deposit is due, I will send over terms and conditions that outline cancellation fees etc. I will also send a booking form asking for information such as passport copies, emergency contacts while traveling, seat and meal requests, frequent flyer numbers etc.

Step 4 Form of payment -

Visa, MasterCard and American Express are widely accepted by most tour companies. You may certainly pay with cash or a check; however, I must wait until the check clears the bank before I can pay the supplier. So credit card is preferred.

Step 5 Travel Documents

Documents will be sent approximately 2 weeks prior to your departure. This is done as sometimes there are changes in airline or tour schedules. Therefore, in the interest of accuracy, they are held until closer to departure. Once I receive them, I go over them to be sure all is correct. Then we can go through them together so you understand them.

Step 6

You are off on your incredible journey!